I’m moving out. What
We understand that moving can be a
very stressful time. Take a look at some of our tips below to help
eliminate the headaches that often come with
Your 30-Day Notice to
A Notice to Vacate is written notice provided to the Community
Center Office and is required from all Knox Hills residents. If the
resident is a Service Member, then the notice must be provided by
the Service Member or Spouse (authorized Power of Attorney
required) informing us of your intent to vacate your home.
A minimum of 30-days’ notice is required prior to
vacating. This is per:
- Soldiers Civil Relief
Can't Provide 30-Day
Contact the Community Center Office immediately and we can
review your circumstances. are defined as orders received
by active duty military that are received/dated with a
report-no-later-date that is less than 30-days (Resident must visit
and place a written notice within 72-hours of receiving
Vacation and Permissive TDY are not reasons for short notices.
If you choose to move prior to fulfilling the 30-day notice date
and do not have “short orders” you are financially responsible for
the remainder of the 30-day requirement.
Placing Notice to Vacate
When placing your Notice to Vacate at the Community Center Office
you will receive a Move-Out Guide brochure that outlines move-out
expectations and the process.
TMO Scheduling Reminder
To ensure that TMO can meet your family’s departure timeline be
sure to schedule your move as soon as you have
In order to fully understand the move-out
expectations and help to reduce any final costs you may
incur, we strongly urge you
to view our Move-Out Information video by clicking here.
Self-Clean: A resident may choose to clean their
home to the expectations described in the Move-Out Guidelines. This
is a very doable option for those who have maintained their home
Hire Your Own Cleaning Company: This is another
viable cleaning option. Please remember, the home must still be
cleaned to the expectations described in the Move-Out Guidelines.
If choosing this option we highly recommend that you have a
representative from your chosen cleaning company available to
perform a touch up after your final inspection, if
The Final Inspection Procedure
All final inspections are scheduled Monday through Friday
from 8:30 a.m. to 11:30 a.m.
- All personal belongings and trash
must be removed.
- Home is cleaned to expectations as
stated in the Move-Out
- All keys and garage remotes (if
applicable) that were issued are collected.
- Resident is provided a detailed
list of charges (if applicable), prorated BAH amount and amount of
refund (if applicable).
- Resident is provided a Termination
Please note: For active
duty military, refunds are issued after the BAH allotment is
received and damage charges (if applicable) have been
deducted.BAH allotment is collected at the end of the
month for that month. The refund check is mailed to the forwarding
address that you provide. Refund checks typically arrive within 14
business days after the BAH allotment is