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Resident Guide
The Resident Guide is your complete guide to living at Knox Hills and provides general information, rules and regulations. To view or save to your computer, simply click on the link below or click on the Resident Guide cover at right.
Click here to download the Resident Guide
Our Residents
Resident services encompass more than just moving Families in or out of their home. It's about the lifestyle we help create while living at Knox Hills. We achieve this through our strong, experienced and accredited community-based management staff, all of whom are dedicated to the needs of their Residents.
Our expedient move-in process means Families will be welcomed to their new home by a member of our neighborhood team who will fully acquaint them with their new surroundings.
Our neighborhood-based offices provide Residents with easy access to management and maintenance services, resulting in timely communication and faster response times.
Maintenance staff members work with the management team to minimize response times and continuously monitor the issues of each neighborhood. Maintenance requests will be available via this website or in our main office through a 24/7 call center.
Knox Hills Management also helps foster a unique lifestyle for their Residents through various programs such as:
- Residents First® - puts emphasis on organizing community activities that are unique to each neighborhood and family demographics.
- Kids First® - is a series of events that help educate and entertain kids of all ages.
- SYNERGY® (Saving Your Nation's Energy) - is an educational program for a variety of age groups which teaches consumption awareness and energy conservation through fun activities.
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